User Credit Policy
Your subscription may include a monthly credit allotment or you may buy credits on an a-la-carte basis. Credits have no monetary value. Monthly credit allotments included with subscriptions, if unused, expire upon renewal of your monthly subscription. Credits purchased on an a-la-carte basis expire on the 1 year (365 days) anniversary of the purchase date at 11:59pm.
Credits are reserved time allotment for obtaining support from Five Tier. Credits can also be used for distribution, intelligence queries, record enhancement, and media placements.
Five Tier reserves the right to cancel or void credits at any time for misuse or malicious practices. Cancellation or voiding of credits may result in membership termination.