User Credit Policy

Your subscription may include a monthly credit allotment.  Credits have no monetary value and, if unused, expire upon renewal of your monthly subscription.

Credits are reserved time allotment for obtaining support from Five Tier.  Support can include:

– Expertise Requests

– CustomerFind Queries

– MixMatch Queries

– Influencer Searches or Influencer Engagement

– IdeaFactory Requests

– Other Site Usage

Five Tier reserves the right to cancel or void credits at any time for misuse or malicious practices.  Cancellation or voiding of credits may not result in membership termination.