What Makes Us Different,
What Happens Next
Whether you are booking one of our signature Times Square Billboard programs, a local media package, or a global campaign, we guarantee that your experience with Five Tier will be exceptional.
How and why? Process and platform driven agency “like” white glove service.
Countless times we have been told by clients that our “human touch” delivery of technology driven programs separates us from other platforms and Software as a Service (SaaS) companies.
Our core team sits in our New York City based headquarters and has a tight nit, family feel energy.
Our extended, global team is spread across North America and will soon be launching in Europe.
Regardless of where or what sized company you are – we take pride in knowing each of our clients, making their experience seamless and focus on business results.
So what happens after I book a program?
Within 1 business day – usually within hours – you will be sent an email from our onboarding team.
Our onboarding team will go over the details of your placement or program as well as any other add-on’s purchased (creative optimization, photo or video.)
The onboarding team will work with you on scheduling the date of your ad run or details of your Integrated program.
We are available throughout your program to answer any questions and help with any needs to make sure your placement or program is a success!
What about Self Serve? Aren’t you a software platform?
You can always access our self serve platform on your own. We are also happy to train you and any team members on best practices and usage. Here are some quick links to popular sections of the site to get you started (after creating an account and logging in, come back to quickly jump to view each section – we have provided some test data for you to see how things work!):
Create an Account – Build a Media Plan – Access our CRM – Build an Instagram Outreach List – Access our LinkedIn Outreach Tool – View Reporting
